I agreeto Idea Fare card machines at bus transfer points.
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Fare card machines at bus transfer points.

I would like to see machines at the bus transfer points, and other various bus stops, in the city. It would be similar to most major cities with good public transit (NYC, Boston, D.C. etc.) It would allow the rider to purchase a fare card before they get on the bus, eliminating the need for the drivers to print one, and also it would make it faster to board the bus, because riders wouldn't be standing there finding the right amount, because they would have it prior to boarding. I think it could potentially increase ridership, by doing this, because it would make it easier, and more convenient to purchase the cards.

Response: Metro staff are currently in the procurement process for a new fare collection system. Part of the purchase requirements of this new system involves the ability to add ticket vending machines at transfer points, sales outlets, and even Metro's reception window. Phase 1 of the project, happening in 2014, will involve the installation of new farebox equipment on all Metro buses. Once this has been completed, staff will then look at the possiblities of installing these types of fare vending machines throughout its service area.

Submitted by Andy Lindgren 11 months ago

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  1. Status Changed from In Review to In Progress
    5 months ago
  2. Status Changed from Active to In Review
    10 months ago
  3. The idea was posted
    11 months ago

Comments (6)

  1. Better idea - an iPhone app that the driver can scan or verify. (okay you techies. Fare card machines are pricey, mechanical nightmares and get vandalized. Plus they never seem to be in the right place....

    11 months ago
    0 Agreed
    0 Disagreed
    1. Andy Lindgren Idea Submitter

      I agree, the smartphone app is a good idea, could do a combination of both, but also consider, not everyone has one, either. Machine vandalism, while it does happen, is rare, and they do make ones that only accept debit/credit cards. Could use those as a trial at certain locations as a trial run.

      11 months ago
      0 Agreed
      0 Disagreed
  2. Even better, why are we not using re-chargeable cards that have some sort of NFC capability ala Japan's metro/subway cards. Then even your phone could be used (assuming it has NFC which most will in the coming years).

    11 months ago
    2 Agreed
    0 Disagreed
    1. Great idea! You are referring to Smart Cards. The technology has been around for a while and some places (e.g. San Francisco) have meters on the back door that can read your card so you do not have to enter the bus at the front.

      Metro Transit will soon put new fare boxes on buses. Unfortunately, Metro will not migrate to Smart Cards right away as a result, but the new system will enable that to happen when all the other ducks get set in a row.

      11 months ago
      0 Agreed
      0 Disagreed
  3. How about improving the way tickets are sold through grocery stores, etc? I wish there was a map included with the name of sales outlets. When I was new to Madison those stores, etc didn't mean anything to me and it took time to look up all the addresses.

    A map could be easily posted at the Transfer Points and other major stops. In addition, the city should try to get more sales outlets on board near Transfer Points - at least near the East one there is none in walking distance.

    11 months ago
    1 Agreed
    0 Disagreed
    1. Very good point. Another way to say it is that Metro could do a lot better with the Marketing of its present facilities. Right now, it is under funding activity in that regard which is both a disservice to the community and a source of its own under-funding.

      Local retailers such as grocery stores could tout how they are outlets for Metro sales as a way to demonstrate how community-oriented they are. Metro should not just rely on selling "rolling billboard" space to large, often out-of-town, outfits as its marketing strategy.

      11 months ago
      0 Agreed
      0 Disagreed